This is one software I use for my business that helps me monitor all social media platforms at once with ease as it has been integrated well into our email marketing platform so we can track campaigns easily from within Outlook! The support team are great too - quick replies usually resolve issues without needing an escalation call or meeting up over drinks; this saves us valuable downtime which ultimately benefits both parties involved (customers get what they expect quicker than if i had needed more resources). It would be nice though just being able see results straight away rather then having wait days when using third party tools where you need approval first before seeing stats/results etc.. but maybe thats because its still fairly new? Just another issue about speed improvements could do wonders here!! Definitely worth giving them trial otherwise have no idea wot your getting yourselfs stuck withe until u've tried their product :).