I like that it has all my contacts in one place as well as emails for quick access. Also have links to websites with more info about each person/company if needed! The only thing i don't really care much for right now are the icons used when creating new entries or using search functions but they could be changed easier than having me learn how to use them better myself (which may never happen). If anyone needs this type of software, check out general KB first because there's no doubt everyone will need something different from what other companies offer so try before buying. Keeping contact lists organized & easily accessible across multiple platforms including phones.