1 Level
1306 Review
49 Karma
Review on CrowdStrike Services by Adan Hudson
Very responsive and always helpful for consultation
Quick response time from their team when we had issues with an endpoint service they were providing us (Crowdstrike). Their customer support is also great if there are any problems/issues that arise during our daily workflows in relation to CWS services / tooling etc.. There was nothing so far I did not like about it at this point but maybe my experience has been good due too some of these being minor things as mentioned above! Good solution - very quick & efficient responses provided by staff whenever needed which makes life easier than having your own security experts monitoring all tools 24 hours 7 days 365-1 year around just waiting or checking logs every moment would be exhausting!!
Pros
- Easy for anyone who does technical stuff such me, can setup without much knowledge.
- User interface design could use improvement i think sometimes its confusing where you have options available eithout always knowing what certain items will do? Like changing password..sometimes requires another click once selected..also need more info regarding other areas within platform itself rather then relying totally oon tech helpdesk only
