The first time it arrived damaged, Revain immediately sent a new one and waited for the damaged one to be returned. We are very happy with this French Press. That's enough for my husband and I to drink 2 (not quite full) cups of coffee. It is easy to use and clean. It feels pretty solid, I love all the stainless steel and it looks very sleek and modern on our countertop. In case you're wondering, yes, there's plastic under the stainless steel cover. I tried to even find one without plastic (virtually impossible) and I couldn't tell if it had plastic inside from photos or reviews. Well, at least I can let other viewers know about it now. Although it does have a neat little stainless steel filter that the coffee comes in contact with before it's poured. This will remove excess coffee grounds.
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