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Monaco, Monaco
1 Level
685 Review
37 Karma

Review on HOMERECOMMEND by Ryan Cornelius

Revainrating 1 out of 5

HomeRecommend Online Store Provided a Very Disappointing Shopping Experience

The least that can be said about my experience with the HOMERECOMMEND online business is that it was disappointing. Although it was simple to get around the website, both the products and the customer support left a lot to be desired. The quality of the house furnishings and decorations that I bought did not meet the expectations I had given the amount of money that I spent. It took several weeks to get a replacement for the bed frame that I purchased, and the original one arrived broken. And when the replacement item was delivered, it turned out to be the incorrect measurement. In addition, there was a severe lack of customer support. They were slow to respond to my questions and gave the impression that they had no interest in resolving the problems I was having. I got the impression that they treated me like any other consumer and that they weren't concerned with how satisfied I was. The delivery procedure was a complete and utter nightmare, which only made matters worse. Because of the delay in delivery of the products as well as the inadequacy of the packaging, the products sustained additional damage. From the very beginning to the very end, the entire process was one that was fraught with aggravation and disappointment. In general, the HOMERECOMMEND online business is not one that I would recommend to anyone. The delivery procedure was a complete and utter failure, as was the quality of the products and the customer support that was provided. Because there are many other online stores available, each of which offers superior products as well as superior support for customers, I recommend that you seek elsewhere to satisfy your requirements for home decoration.

img 1 attached to HOMERECOMMEND review by Ryan Cornelius



Pros
  • Website that is simple to use
Cons
  • Some products' wrapping is inadequate.