I like how easy it is to use for my employees who are not familiar with any other product out there that does this exact thing! It's quick access allows us to find what we need quickly without having many steps or multiple tabs open at once (like Google). The customer support was fantastic - always willing to help right away when problems arise; they were able to solve them immediately so no downtime due to issues occurred during our implementation. We have been using for about 2 months now but haven't really ran into anything negative yet as far searching goes. If you're looking specifically for an all-inclusive solution then maybe look elsewhere if your organization has specific needs regarding security concerns etc.. Otherwise give TASE some consideration because their ease of setup makes getting started super simple which saves time/resources later down the road vs hiring someone else for more complex projects that take longer than.