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1332 Review
38 Karma

Review on ACE IT Solutions LLC by Mark Adams

Revainrating 5 out of 5

Professional Service provided- Excellent Customer Experience

The team at Ace is very professional, helpful with any issues we've had during project implementation or after completion - they provide excellent customer service! Their ability was able move our systems quickly so that when there were updates it took us less than an hour (as opposed then 3 weeks). No complaints as everything went well but if you have other companies working along side them this may change things slightly; however their staff still gets what's going wrong regardless who else works alongside/with your organization too which always helps out tremendously!! We are solving many problems through automation such being payroll &amp Payroll tax reporting etc The staff is very friendly, knowledgeable about their products & services offered! They are always willing t help with any questions you may have or concerns that arise throughout your project process!! I would highly recommend them if looking into computer repair/supporting companies as they offer great customer service along wtih top notch technical knowledge. Nothing at this time but will update once we receive our new computers back after being repaired by Ace it solutions team. !

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Pros
  • Great support for all my projects in need from start to finish.Very prompt responses via phone calls / emails..very good communication skills..knowledgable technicians..friendly people...excellent product quality.great prices...professionalism....knowledgeability..fast response times........Great follow up................Fast turnaround.Customer Service ExperienceExcellent Customer Support ServicesQuick ResponseTimeGood Communication SkillsPromptServiceFriendlyStaffProfessionalKnowledgeAbilityTo Work WithOther Team
Cons
  • Empty