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Georgia, Tbilisi
1 Level
734 Review
36 Karma

Review on JZAQ by Robert Ewing

Revainrating 1 out of 5

An Upsetting and Disappointing Experience with the JZAQ Online Store

Review: My recent visit to the online store of JZAQ was a source of frustration for me because I consider myself an experienced online consumer. Their website, on the other hand, was cumbersome and difficult to traverse, despite the fact that they had an impressive selection of tools, lighting fixtures, and outdoor accessories. The checkout procedure was a hassle due to the confusing instructions and additional steps that were required. To make matters even worse, when my outdoor lighting finally arrived, it was damaged due to poor packaging, which led to a prolonged and uncomfortable process of returning the item. In spite of the fact that they publicize "exceptional customer service," I found that their support staff was slow to respond and offered no assistance in resolving the problem I was having. As a whole, my time spent shopping at JZAQ's online store left me with a sense of dissatisfaction and frustration, and I am unable to recommend them as a trustworthy source for home improvement products.

Pros
  • Websites with a focus on usability
Cons
  • website browsing that is difficult