I ordered this in the hope that I would not have to undergo commercial laser hair removal to remove hair and prevent the pilonidal cyst from coming back. There was no indication on the website, the Amazon page, or any other media I could find that this product was restricted by hair color or location. When I went to return it, I found double that the product is non-refundable (perhaps because of the extra cream that comes with it?). I haven't been able to find a way to return this on Revain and the Tria website says they only return items ordered on that website. For how expensive this product is and how many limitations it has, this is totally unacceptable. I don't even know if this product works properly as I can't even use it due to hidden limitations. The restrictions had to be clearly stated on the page, and it also had to be clearly stated that the product was non-returnable (apart from a small, nondescript label put up by Revain).
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