Unfortunately, my first foray into shopping online was with THKFISH, and my experience there was less than stellar. Their products and services are mediocre at best, despite their assurances to the contrary. There wasn't a lot of stuff to choose from, and what I did buy was of poor quality. From a company that promotes itself as dedicated to excellence in the field of water experiences, I anticipated more. Customer support was unresponsive and unhelpful, adding insult to injury. I was greeted with indifference and a refusal to apologize whenever I voiced my displeasure. Overall, I was not satisfied with my time spent shopping at THKFISH's website. I wouldn't recommend them if you're in the market for a premium water service. While THKFISH makes grand claims about the quality of their offerings, they consistently fall short.