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1 Level
1351 Review
44 Karma

Review on IM Loyalty by Rick Everett

Revainrating 4 out of 5

Excellent Customer Service & Very User Friendly Platform

The user interface is very easy and friendly. The support system is excellent and very quick to respond. The platform is constantly evolving and developing, giving users additional options to make your customer engagement program more personal. The platform is easy to use and is very user friendly. The customer service has been excellent, and there is never a problem with the support team. The platform does a lot more for you than simply store points or rewards. It's a complete 360 degree campaign system, and very flexible. It is a very modern platform in comparison to some of the others out there. We have a very large membership base in the organization, and the software has allowed us to better reward our members. They have given us the tools to personalize the experience for our members to help them earn, and keep them loyal to our organization. Our members have been able to earn more rewards and earn the benefits that they have earned. The ability to manage all my rewards programs in one place! I love how easy it is to set up new programs and send out emails. It's also great to be able to track points earned and redeemed! There are some minor bugs here and there but nothing too serious. I highly recommend this program for anyone who wants to have control over their rewards programs. We use this software to manage our rewards programs for our customers. It has been very helpful to us!

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Pros
  • It's also a great program to have for a user base of all members, in that it is very easy to personalize for your organization's membership
Cons
  • It has been very easy to use! We have also been very easy to