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France, Paris
1 Level
743 Review
40 Karma

Review on BFUNTOYS by Jesse Blair

Revainrating 2 out of 5

Experience I Had with the BFUNTOYS Online Store Was Very Disappointing

My most recent transaction with the BFUNTOYS internet store, however, ended in a very dissatisfying manner. My experience was nowhere like as satisfying as I had hoped it would be, despite the fact that the company had assured me they would provide products of a high-quality at costs that were reasonable and that they would be dedicated to giving outstanding customer service. To begin, I found the website's navigation to be rather complicated, and it was difficult to locate the items that I was seeking. After a long search, I was relieved to finally locate what I needed, but I was dismayed to discover that the product I ordered would not even come close to meeting my expectations when it arrived in the mail. The products had a low quality overall and did not live up to the claims made about them on the internet. When I called their customer service department to voice my dissatisfaction, I discovered that the representatives were unhelpful and insensitive to my inquiries. They took several days to get back to me, and when they did, their response was poor, and they did not provide a remedy to the issue that I was having. In addition, I was taken aback to see that the rates listed on the website were not nearly as reasonable as I had anticipated they would be. Although their prices could be lower than those of certain other online retailers, the products' lackluster quality does not warrant the lower cost. In conclusion, I must state that my experience with BFUNTOYS was not a good one, which is something that I regret having to express. My experience did not represent this promise, despite the fact that it is wonderful that they commit to delivering exceptional customer service and that they pledge to give high-quality products at costs that are affordable. This is not an online business that I would suggest to anyone, and I will not be shopping at it again in the future.

Pros
  • Costs that are not prohibitive
Cons
  • Shipping costs may apply