Review on Adapter Connection SDS Plus Converter Demolition by Justin Metz

Ideal for SDS MAX rotary hammer. The SDS cutting tool fits easily and securely into the adapter and works well. After about 10 minutes of chipping the concrete base, the tool tore apart where the SDS MAX shank attached to the adapter holding the SDS cooling tool. It appears that the 2 bearings in the adapter sleeve sit in grooves on the SDS MAX shaft and "give". One was not found, and the second remained in place. until it rolled out, lost forever in the digs. I will try to get an exchange or refund. Your experience can be very powerful. UPDATE: When contacting the manufacturer about a failed device, they were offered a choice of a refund of the original purchase price or exchange for a replacement tool. Upon selecting an exchange, a return authorization was granted and a replacement item sent, free shipping, return postage for the defective tool and a promise of "free exchange" if I return the defective tool by a specified time. Because of the customer service and commitment to my satisfaction, I will buy from this supplier again.