It's easy to use, highly customizable and it provides great integrations with other tools like Zapier. I don't have any dislikes about this tool so far. The only thing that could be improved is the price as there are many free alternatives out there! We're solving our communication problems by using Kyber for all our internal communications needs. We've been able to solve some problems from not having access to certain features in Slack or GSuite. Overall we are satisfied with how well Kyber works. Our customers love the fact that they can now easily communicate via chat instead of emailing each other which saves them time and effort.
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