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Romania
1 Level
699 Review
37 Karma

Review on Coolux by Roy Bush

Revainrating 2 out of 5

A Disappointing Place to Buy Baby Items: Coolux

Coolux is an online shop that has a wide variety of baby goods, and as an expert in the field, I was eager to check it out. Unfortunately, my interactions with this firm only served to further my dissatisfaction. While the website itself is simple to use, the product explanations are uninspiring and don't give parents the information they need to make educated purchases. Because of this, it can be difficult to evaluate products and choose the best one for your baby. And even though Coolux says it values security and quality, it chooses products that don't live up to that standard. Many of the products are of low grade and poorly made. For parents who want the best for their children and who believe that trustworthy businesses will do the same, this is a major worry. There is a noticeable absence of customer support at Coolux. It's hard to get responses to any questions or concerns because the team is unreachable and unhelpful. Customers who have been waiting patiently for their orders to arrive have likely become frustrated with the company's return policy and delivery delays. In sum, I cannot suggest Coolux to any parent shopping for premium infant supplies. Significant issues include insufficient product information, low quality goods, and inadequate assistance from the company's customer support team. I suggest that parents look into different web retailers that put an emphasis on security, product quality, and happy customers.

Pros
  • Competitive values
Cons
  • A few subpar products