Review on Converz Analytics by Glenn Cho

The best part about converza analytics was its ability of analyzing our chatbot's conversation with customers, which helped us identify areas where we need improvement or can be improved upon for better results as well. I would recommend this product if you are looking out for an AI-based platform/toolkit that will help enhance your business performance by leveraging conversational data analysis. It has been quite helpful when it comes down to improving my team communication skills through live chats via ChatOps tool like Zoom while working remotely from home during COVID19 situation!