I like how simple it makes archiving photos for my patients' records while also making them accessible at any time with our current internet connection! Not much but that could just be me being an old-school hardliner when things were done differently in years past (I'm looking forward as well!). It has been very helpful keeping patient files organized so we don't have those disorganized piles anymore!! I like that it has all the features you need for my job in one place with no extra cost or time needed. It also allows me to share photos easily online. So far so good! Nothing really. If anything I wish there was an option to change font sizes without having to go into each photo individually. Have been able to use this product since day 1. Easy access to patient information right at hand.