I like how easy it is to use, how customizable it is, and how quickly you can get up and running with it. I also like that there are so many templates to choose from. It's a great tool for any type of funeral home or mortuary business. It does not have a lot of features but what we do need has been added in the last year. I would recommend trying this out if you're serious about your service and want something that will help keep things organized. We've realized that we can't be everywhere at once. This software helps us stay organized. I love that this program is constantly updated, allowing us to keep up with changes in our industry. This software is very user friendly, allowing for easy use by anyone who may have a need to use it. It's also very affordable, making it accessible to all. There really isn't anything that I dislike about this product. It has been able to help my staff stay organized and efficient, which makes their jobs easier!