The ease of use of the software makes it easy to understand and navigate. The tool is very intuitive and the customer service is amazing. I have had no issues with the software at all. I have only had good experiences with the customer support. The support team is amazing. I can't think of anything I dislike. This is the best way to onboard new employees. This tool has made my job as the manager of onboarding so much easier. It has also made it easier for the new employees to access all of their information.