I like that it is very user friendly and easy enought even without any knowledge in computer programming or software applications can use them with ease! The support team has been great so far too!! None really but they are working hard at getting better every day.
And their updates keep coming out regularly (which helps). Nothing yet - we've only just started using astral manufacturing products since our implementation date was last month :) We're trying different things now though because there's always room improve upon what you already do well ;).