I bought 3 skeins and expected them to be 72 inches long as advertised they are only 60 inches long. That leaves me with a skein, and at $35 a piece, that doesn't make me very happy. I have contacted customer service but have not received a reply. One piece of jewelery was broken, I can deal with that, don't want to wait for a refund - overall they were well packaged. After all that grrr. The jewelry is beautiful and the quality is good.
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