Review on KARNOX Legend TR Cloth Gaming Chair- High-Back, Ergonomic Racing Chair with Headrest and Lumbar Support - Swivel Computer Chair in Dark Grey by Ben Alvarez

Update: less than a year old and already failed. The seat cushion is flattened so you can now feel the solid base. It should not be. I only weigh 165 pounds. This is a BAD product. Save money and buy something else. Full monetary value. ORIGINAL REVIEW: There were problems from the start. My experience with their customer support has largely fallen short of what I expect from a supposed premium brand. This was the first and last point of contact for me and Carnox. The chair is nice but I doubt the mechanical strength. The armrests seem to be problematic. There appears to be a language understanding barrier between customer service and US customers. I'm an advanced technical user whose clients come to me for help, support, and guidance. I cannot recommend Carnox.