The mug and the lid itself are absolutely beautiful. The mug doesn't feel too heavy, which is good. Unfortunately I bought this product because of the spoon as my mum loves beautiful spoons and in fact my package arrived and it only had a cup, a lid and a note card. This was part of a gift to my mum for Mother's Day as a grandma so it stinks even more but hopefully they fix it. Oh, and I'm still not allowed to contact the company. Which is also frustrating.
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