
This was my second Passport Ultra - too many. Continuous backups are not performed. I tried to contact Western Digital [you need to register and use PW] - ok no problem. except that they cannot accept the generated PW. The? It's kind of a tech company, right? People who are a bit tech savvy are starting to realize that if they don't use strong passwords, they can be hacked. And that requires a password manager capable of generating long, complex passwords. Come on WD, are you stuck in the dark ages of computing or just don't want to be bothered?! I prefer email inquiries to phone attempts, where script readers communicate in verbal terms only vaguely resembling English. So instead of updating the software or even a setting I may have overlooked, I now have to return the drive and try a different product. This means additional software and additional procedures to remember.

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