If you can't install the software,,,,,. The installation cannot be completed because the file cannot be found. On the box of the kit is the user manual, which is sandwiched between the leaflet. No, that is not so! Then when you find a manual online, there is no phone number listed to ask for help. My computer is running Win 7 64-bit. The supplied V 5.0 diskette says XP, Vista, Win7 32/64 bit. Update: I sent an email to support@extech.com. Steve quickly replied and asked me to download another (corrected) version 5.0 from the Extech site. This solved the installation problem. If you need help, you can also try Planetextech.com. The logger is now working properly, but certainly could have done without the earlier (yesterday) frustration. Update: I used it for about two days and found myself looking at sticky bits (all data between 89.4F and 97.5F registered as 97.5F, all data between 80.4F and 76.8F registered as 76.8 F). This condition renders the recorder virtually unusable. Extech support said all returns are processed within 30 days by the supplier (they didn't offer to send me a good registrar). So thank you Raven! They processed the return very quickly and easily. Extech no longer exists for me. Oh yes, as soon as the return was processed, the green LED stopped working.
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