
LOL I don't even know where to start but here I am for solving their problems. I've solved problems for other companies before. Reviews don't scare me. Defective products scare me Fear." My hands-on experience with hardware and software dates back to the late 1970's when I was a teenager, so again. I'm not scared. I bought this product to pair with a JVC HR-S8000U Burning a SVHS deck and multiple tapes to a hard drive. The first problem is that this product doesn't come with a SVHS cable. I had to search the store to find it. This product doesn't work for me without a SVHS cable I read other reviews read and many have said that this VC500 works with modern operating systems.I'm currently on Windows 10 Fall 2017 Featu re Update Edition (I can't get the 1803 update of the current version do not install). I downloaded both the full package and the latest Power Director 12 offered by Diamond. I plugged in the device and stopped all attempts to install the windows driver. I unzipped the VC500W10PD_Complete_install.ZIP file, ran the VC500.EXE and installed the drivers. Did. I installed Power Director and found I needed an SVHS cable. I only had sound without. Using Power Director, as many have warned, suddenly stops capturing and says I'm trying to capture protected content. I'm not sure how safe a 15 year old high school baseball game is, but here it is. The power director is not good! So I am currently working on the EZGRabber software and trying to get it working. Many new computers come with some form of Power Director or Power DVD. With an install of almost 800MB, I feel like the Power Director is bloated. I will remove it when I finish this project. This solution works, but with limitations. - Not easy to capture (copyright error) - Not everything necessary is in the box (cables and software outdated) - Installation can be difficult for the uninformed or inexperienced

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