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Slovakia, Bratislava
1 Level
692 Review
27 Karma

Review on Gates TCKWP284A Timing Component Water by Christopher Tillman

Revainrating 3 out of 5

Water pump failure/ Gates Lifetime Warranty not honored

Water pump failed after only 2 years. The Gates lifetime warranty complaints department only seems to be working on delaying and denying your complaint under various pretexts until you give up. Revain is not an authorized Gates dealer and does not meet the Gates lifetime warranty. For the same reason (justification), Gates doesn't seem willing to honor its warranty if a part is bought from an online store. The rest of the kit (timing belt, tensioner and pulley) works well after driving 50,000 miles in 2 years.

Pros
  • Best
Cons
  • I will add later