This item works exactly as described by the seller. Here are my pros and cons of the product: Pros: + The warmer heats up quickly and maintains a constant heat level while the cup is in place + The warmer turns on automatically when the cup is placed on the platform below!+ right size platform; It doesn't take up much space on my desktop + Warmer looks good. It's not an eyesore on a desk + just over 4ft of cord. Cons: - The heating pad does not have a lock switch. It turns on automatically when it detects weight on the platform and turns off when the load is removed. While it's convenient, I want to make sure it doesn't turn on if something else accidentally lands on the heater. I've started collecting and storing a heater under the monitor when not in use, just to be on the safe side. Overall I think this is a good product based on my experience. I feel better if a separate power switch was built in, but so far that hasn't been an issue. However, I think this could be a big problem for many users and I would advise caution when making a purchasing decision.
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