I've read a lot of reviews. One problem was that they couldn't get into their garage and had to pick the lock. There are two types of these locks. One has a crankcase wrench that holds the locking bar on the handle. They have a tiny hole in the base where the rod enters the handle. The second uses a spring to keep the frame under tension so it stays in place. If you do not attach this bar to the handle or maintain tension, the bar will slip out of the locking handle and you will not be able to gain access. If anyone has any installation questions please contact me at simmonsandsonslockoutservicesllc@yahoo.com. I don't mind helping with troubleshooting or installation questions. I have installed many of these locks and I really like them. I also had some problems the first few times, but I know enough about it and I don't mind helping people. Thank you Simmons & Sons LLC.
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