The best thing about infona was its ability of managing my business with ease and quick response from technical team as well. I can't think anything negative that i have experienced while using this software so far. This tool has helped me in creating an online store for selling products which helps me earn more profit than ever before. There are no downsides or issues faced during our usage period but if there exists then it will be definitely good idea to contact their support teams because they know exactly what your problem might be. We were able to manage all aspects related to ecommerce website development including search engine optimization (SEO) through infona's experts who made us understand how things work behind the scenes.