I liked that it was easy for my office staff members who had no computer experience at ALL! It's so simple!! The software makes everything very user friendly as well -- there are tons of tutorials available online if you need help or assistance throughout your implementation process (or even after!).
There were some glitches along during training/implementation but those seem like things out-of their control once we started using them internally - they could be addressed better by implementing fixes sooner than later though overall this program has been great thus far :) The ability for me or my staff members are able choose what they want as far has reporting goes from rehab centers/staff member's home office that we work out of daily at times! There isn't anything I can think off so let us know your needs when you purchase this software if it will satisfy them!! Easy interface between patient files & medical records along w other employees within facility such ass therapists etc..