I like how easy it was to use with our team of researchers - all they needed from us were documents (which we provided) which had been previously vetted by another member in their group who used this software before! The product has made my work much easier as i am now able to search through thousands upon thousand's or records very quickly without having to go back-and forth between 2 different programs/softwares.
It would be nice if there could also have an option where you can save your searches so when new files come into existence later down the line those are already saved within the program itself? This saves me time because then everytime something comes up needing searching again after some months everything just pops right out automatically instead of going though each file one by 1 looking for what needs doing next etc.. Also sometimes its hard finding exactly what information someone may need but once found it.