It's simple, it works well for us! We love how much more we can do now than before using this program - I wish there were better ways of keeping track/organizing all donations in one place (but maybe they're working hard at improving things!). You should definitely give them an opportunity if you are considering other options out here because so far everything about DEx looks great -- from ease-of usage right down into customization features like adding your own logos or customizations within reports etc., really nice product overall!!