The ONLY things that work are a wrench and cleaning solution. The thing is complete garbage. First, a "ball jack" is just a rolled piece of wire that is then hot glued into a wire grip nut. It fell out of the wire nut after about 2 uses. Second, the included rubber washer is too thick, you can't twist it. I had to use it without it and it leaked everywhere. The handle of the brush is made of the softest wire possible and was bent when I was cleaning the inside of the faucet. The hose is not screwed to the bottle cap and has no nicks so it came loose after 5 minutes and water spilled all over the place. As it is used I doubt I can get a refund. I basically have a $22 collar.
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