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Muhammad Balding photo
France, Paris
1 Level
737 Review
54 Karma

Review on BRKURLEG by Muhammad Balding

Revainrating 3 out of 5

Dissatisfied with the Quality of Customer Service Provided by BRKURLEG

Because I am a pet owner, I was delighted to discover that BRKURLEG offers an online store where I can buy necessities for my four-legged companion. Having said that, my interaction with their customer support was less than satisfactory. The customer service agent was useless and did not have the necessary product knowledge to address my queries about a product I had issues about. In addition, the delivery of my order was delayed, and the wrapping was insufficient, which led to the goods being damaged in some way. It is difficult to recommend BRKURLEG to other people since, despite the fact that the quality of the products is admirable, the customer service is not very efficient and the shipping experience is not very satisfying. In order to maintain their customer base and earn their trust, the retail establishment needs to raise their service standards.

Pros
  • Orders are delivered quickly and are carefully wrapped.
Cons
  • There may be occasional lags in the delivery timings.