I like how easy it was to navigate through all my accounts from one place! It's simple yet very helpful in finding new leads within our target market area for business development opportunities without having to waste time searching around or wasting hours calling potential contacts. The customer service has been awesome as well - always getting back quickly when you have questions/concerns about their product. There aren't too many complaints regarding this platform because everything works great right out-of-the box (no need for customizations). We are still trying figure some things out but so far we've had no issues using this tool across multiple departments throughout our enterprise organization including sales teams, account managers, finance team etc. They do an excellent job tracking down contact information via public social media profiles which saves us days worth of work contacting people directly who don’t respond after reaching them numerous times by phone call / emailing prior. The tool gives us insights into our marketing campaigns and helps us to understand where we are performing well and where we need to improve. It would be helpful if it had more filters for content sources. I am able to find out which channels are performing best for my business. This has helped me make strategic decisions about future marketing efforts. We are solving the problem of finding leads in new ways.