I recently bought something from DINGLILIGHTING's online shop, and I was unimpressed with the quality of the customer service. Given that I had invested a significant amount of money in it, it was disappointing that the product I got was faulty and did not perform as promised. In order to resolve the situation, I contacted DINGLILIGHTING's customer service department. However, I was met with useless and unresponsive agents who did not appear to care about my issue. It required several tries to get a reaction from them, and even then, their answer was inadequate and did not fix the problem. Additionally, the product's packaging was not up to par, and the shipping and delivery procedure was slow and unreliable. I had a generally negative and disappointing encounter with DINGLILIGHTING. Overall, I wouldn't suggest this business to anyone looking for dependable and effective service for their lighting and home improvement requirements. Simply put, the trouble and the money are not worth the subpar customer support and product quality.