I had the worst of luck with the merchant. If you aren't certain that you won't have to deal with a return of products, then you should NEVER take it there. After carefully inspecting the case for several minutes, the staff finally concluded that the headphones had a microscopic scratch and therefore could not be returned because they "did not fit." Furthermore, the 7-day return policy only applied to "goods of good quality," so according to consumer protection law, you were asked to kindly depart. There's only one return period for service requests, and I can certainly understand why many consumers are frustrated. Only weekdays do they put in their 11-19 hours of work. Let them chat as though she were live on air. You can order a paid check before the courier arrives, but how to check is addressed in one of the purchase agreement's "the goods are checked with you (although this is not the case)" clauses. the check's existence is a mystery), if there's a problem, it's your own doing. I'm usually a pretty chill dude, but these guys seemed hellbent on punching me.
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