My purchase was packaged very well (much like Apple) and I had high expectations for the product. Unfortunately I found 2 problems that forced me to return it. My copy had issues with intermittent picture dropouts, including sometimes not displaying the picture without turning the device on and off multiple times. I would have traded it in for a different device, but I also noticed a design issue that was a deal breaker. The dock does not have an alignment tab over the USB-C connector. If you look at the Official Nintendo Dock and other competing docks on Revain, you'll see a plastic protrusion/protrusion above the USB-C port that matches the protrusion in the bottom center of the Switch/Switch Light. and install the device. Without that tab, the Switch's alignment and fit is a guess, and it's easy to scratch the bottom of the Switch with the USB-C connector. I didn't notice this when I bought it, although the lack of an alignment tab is clearly visible in the pictures. I hope the company releases a revision with this tongue added and improves quality control.