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Finland, Helsinki
1 Level
697 Review
44 Karma

Review on Coyaho by Phil Prater

Revainrating 1 out of 5

Problems with Coyaho's Customer Service

Coyaho has lost a customer after my terrible experience with the company's customer support. To begin with, I had a hard time navigating the site and locating the items I was looking for. When I did place my order, I was left waiting for days without any shipment updates or means of tracking its progress. My experience with their customer care was even worse when I called to ask on the status of my order. The individual looked disinterested in aiding me and provided no valuable information or solutions. The things I received were also of poor quality. Poor packaging meant that some of the beading supplies I ordered arrived broken. I found the procedure for returning these things to be more trouble than it was worth. Overall, working with Coyaho was a huge disappointment for me. I would not suggest this business to anyone in need of prompt, professional service or high-quality goods.

Pros
  • resources for arts and crafts in abundance.
Cons
  • Product quality is all over the place.