I like how easy it was to use, but there could be more user friendly features with ease of access when creating reports or sending them out via emailing as well. Sometimes you have issues getting certain items such as specimen codes correct especially if they are multiple specimens within one test result report so this can become frustrating at times. A great way to keep track not only what tests were run by which veterinarian doctor during an appointment along side lab work orders from other doctors offices etc.,.