Review on Infrared Thermometer HOLDPEAK HP 2732 Pyrometer Thermometer by Balthazar Cooper

So for this thermometer the shipping was pretty quick which is good. Now it's not so good. The sensor only seems to "work" half the time I use it; and by work I mean enabling and showing the reading. When the reading appears, it remains in Celsius despite my attempts to change that setting to Fahrenheit. The instructions that came with it don't really help. The measured value was also regularly displayed inaccurately to me. If I take a reading at my house or a piece of steel is red hot because it was in my forge, the temperature reading will read as 32 Fahrenheit (if I could get it to show me the Fahrenheit reading) or 22 degrees Celsius (if it comes from the forge) ) or 22 degrees Celsius (when I measure the temperature of my terrace on a day with 42 degrees (Fahrenheit)). batteries) which solves these problems for me, but I have emailed the company multiple times with no response. I've seen a lot of really good reviews, so maybe I'm doing something wrong, or maybe I have a bad device. I'd love to give it more than one star, but due to these issues and the lack of response to support requests, I have to keep my rating the same as it is right now.