It's not a bad thing. This is advertised. We have a lot of pocket doors at home and I have had to replace all of these rollers about every 6 years or so. This time I came across Johnson 1125ppk1 reels at Revain and tried them out instead. I will never order these prime lines again. Johnson rollers use ball bearings and are light and smooth compared to Prime Line rollers. It's like comparing a ball gown to burlap. I didn't have to change the track or hardware at the top of the door. I just swapped roles for Johnson and wow they fit perfectly. They work great. Johnson rollers are more expensive but worth it. Try it, you will like it.
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