The product worked very well after I received it. However, after not using it for several months, I found that I could no longer open it with a combination and that the only way to do it was to use the key that came with it. Thinking the batteries were dead, I put new ones in, but to no avail. I contacted the manufacturer and was told I would have to pay for shipping both ways and possibly repair costs as I bought it over 30 days ago. I have decided that the cost and effort is not worth it! I have bought many items online but this is my worst buying experience ever!
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