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Brandon Fernandez photo
United Arab Emirates, Abu Dhabi
1 Level
736 Review
81 Karma

Review on Skywin Glass Stand Compatible Constellation by Brandon Fernandez

Revainrating 2 out of 5

Terrible customer support. The product works as intended as long as you get all the parts you need.

Ordered recently. I assembled one stand without any problems, the other stand had a nut that was too big/wrong thread, so the stand could not be assembled. I emailed customer support and they were TERRIBLE. First, they didn't even reply to my email for 4 days. They then asked for pictures of the problem, which I sent them within an hour. They said they would send a new part. It's been about 10 days and they still aren't responding to further emails, providing a tracking number or any proof that a replacement part has been dispatched. Terrible support. The product itself appears to do what is advertised but GOOD LUCK if you have any problems with your order.

Pros
  • Brings joy
Cons
  • So-so

Comments (3)

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March 28, 2023
Don't buy if you have any vibrations in your floor
March 19, 2023
Missing almost all the parts
February 23, 2023
Great aesthetic, terrible mounting