The ability to pull in your data from multiple sources into one system has been very helpful for our organization! It's helped us streamline some processes within my department by having all of this information under one roof.
I don't really have any complaints about it yet but if you are looking at different types of platforms then definitely give them a shot because they do offer many options depending on what type of platform you're trying to integrate their software onto. We were able to combine several databases together which was nice since we had so much info stored separately before using sydalink.