The best part of this software is that it's very well organized and easy for new users to understand. You can also use it with multiple platforms like mobile apps which makes things easier for you as an administrator. There are some features which I feel don't make much sense but not really worth complaining about. If there were more options in designing a dashboard then I would have said otherwise but overall its good and has been helpful so far. We're using pivotedata mostly for our marketing team where they use their dashboards daily to monitor sales figures among other metrics.