My order arrived on time and undamaged. My son and I removed and installed the front brake in about 1 hour. It only took so long because it was difficult to remove 3 of the 4 caliper bolts. We sprayed the bolts with WD40 and waited a few minutes and it worked. The actual process of removing the old pads and installing the new ones was very easy and we've never done that before. We plan to tackle the rear brakes next month. By the way, we watched the video on YouTube. Don't forget safety first!