There was a slight confusion regarding the number of items received. However, the company has gone to great lengths to ensure that this is taken care of. The hats are pretty good - actually. Each hat comes with a care label, no one will ever know you bought it in bulk :). I was originally planning to give these to a relative in a nursing home but there were so many of these - 12 in a pack - that I'm going to give them away for the holidays. I've seen where someone has bought them for the less fortunate, that's a good idea too. The company is really good, like a ministry. I will deal with them again.
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