Hadn't even assembled and the one that the crystal would fall off immediately. Don't buy this. So expensive and such poor quality. give her back EDIT - without notice they kindly sent me two new ones at zero price without even returning mine - they work great and easy to put together. I was very impressed with the customer service and they went out of their way to make it right. They are for my Persian Wedding and traditionally we keep them throughout our lives. So now it's a very positive experience. It will be easy to return the broken one since you worked for the company. Excellent customer service!
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